Taichung's Cold Stone establishment shut down due to patrons accidentally consuming bleach instead of beverages.
In a shocking incident that occurred on July 28, 2025, four individuals unknowingly drank bleach at a Cold Stone Creamery store in Taichung, Taiwan. The shop has since been ordered to suspend operations immediately following the incident.
Among the affected, a male customer in his 40s and a female employee in her 20s received medical treatment and were discharged the same day. The conditions of the other two victims are currently under observation by the Taichung Office of Food and Drug Safety.
The incident is reportedly due to staff mishandling at the outlet, with the shop allegedly contravening Taiwan's Act Governing Food Safety and Sanitation. Those responsible could face prison terms ranging from one to seven years and fines up to NT$10 million (approximately US$333,667).
The company has publicly apologised for the incident, attributing it to a single outlet's mishandling, and has offered follow-up support to those affected. The Taichung Legal Affairs Bureau has received a complaint related to the incident and will assist the victims in seeking compensation. Furthermore, the case has been forwarded to prosecutors for investigation and potential legal action.
The Taichung Office of Food and Drug Safety is currently investigating the cause of the bleach contamination, but no further information has been released yet. The incident has raised concerns about food safety at the Cold Stone Creamery shop in Taichung, and the public is urged to exercise caution when consuming food from the establishment until the investigation is completed.
The investigation is ongoing, with authorities continuing to check the conditions of the affected individuals and pursuing legal proceedings. The Cold Stone Creamery shop in Taichung remains closed during this time.
- The incident at the Cold Stone Creamery in Taichung has sparked a general news debate about the importance of food safety and sanitation, emphasizing the need for strict adherence to such regulations in the food-and-drink industry.
- Amid the ongoing investigation into the contaminated milkshakes, the Taichung Office of Food and Drug Safety is conducting research in the realm of science, aiming to expose new methods to detect dangerous substances in food, ensuring public health-and-wellness.
- Despite the shocking crime-and-justice incident involving the shop, the Cold Stone Creamery brand must now focus on implementing effective lifestyle changes in its Taichung outlet to restore public trust and ensure future safety standards in their establishments.
