A Helping Hand in the ER - Navigating Dementia Through Volunteer Support
Emergency Assistance for Dementia Patients: Support in Critical Situations - Aid in the Emergency Room: Support for Dementia Patients
The ER is a chaotic place, but for dementia patients, it can be especially overwhelming. A team of volunteers steps in to offer comfort and assistance, proving effective in multiple German hospitals.
The Danger of Confusion:Confusion, a common side effect for dementia patients, is a significant concern in emergency rooms. Known as delirium, this state of acute confusion can easily set in, often following surgery, and last for days. Bettina von Arnim, Director of the Clinic for Geriatrics at the University Medical Center Göttingen, explains the risk.
Open Dialogues and Simple Acts:The volunteers, such as Kerstin Schneider, work tirelessly to keep patients grounded in reality. "Many just want someone to talk to," Schneider shares. A simple touch or conversation can instantly calm a patient. Schneider purposely does not wear a uniform, approaching people without introductions from medical staff, to avoid any negative associations.
A Growing Team:In Göttingen, Schneider is one of a small group of volunteers. Soon, eight more individuals - students and seniors - will join the team. There's no need for medical training – Schneider, a trained nurse, simply brings her experience and dedication to the role. She usually works twice a month for six to seven hours, with training on topics like dementia, delirium, and hygiene.
Acceptance and Success:At the University Medical Center, the concept has gained acceptance, with even initial skeptics acknowledging its benefits. Medical staff now appreciates the added support during busy shifts. Since September, the volunteers in Göttingen have cared for 30 to 50 patients – a figure expected to grow as more people require assistance.
Beyond Germany:The success in Göttingen follows a 2019 pilot program at the Berlin Charité, with plans to continue the initiative. Similar programs could be implemented in other hospitals across Germany. However, while beneficial, volunteers are not a replacement for specialized medical care, according to the German Foundation for Patient Protection. Full-time specialists and family involvement are crucial components in patient care.
Enhanced Care through Volunteer Programs:Volunteer programs in emergency rooms can offer numerous advantages for dementia patients. These include increased comfort, improved communication, personalized care, and an overall sense of community. Comprehensive training programs, clear role definitions, and collaborative efforts between volunteers, healthcare professionals, and families are essential to a successful implementation.
By focusing on dementia awareness, communication skills, and emergency procedures, volunteers can make a substantial impact on the well-being of dementia patients in emergency rooms. The future of these programs lies in strategic partnerships, technology, and a commitment to continuously improve and adapt to the needs of those they serve.
- In the context of the volunteer support program in emergency rooms, the community policy could be developed to foster partnerships between volunteers, healthcare professionals, and families, ensuring seamless collaboration and optimal care for dementia patients.
- To complement the emotional support provided by volunteers, the employment policy could be reevaluated to incorporate health-and-wellness programs for medical staff, with a focus on mental-health resources, to maintain a positive and supportive work environment during busy shifts.
